Cancel contracts here

Cancel your FLEXR Premium subscription — no login needed, confirmed immediately.

Last updated: 3 November 2026

This is a translation provided for convenience. The German version is the legally binding one; if the two differ, the German wording prevails.

Good to know

  • Cancelling is not deleting. Your free FLEXR account remains. To delete your account, use “Delete account” in the app.
  • When the subscription ends. An ordinary cancellation takes effect at the end of the current billing period. Premium stays available until then; nothing is charged afterwards.
  • Store subscriptions. If you bought Premium in the App Store or on Google Play, Apple or Google is your contractual partner — please cancel in the store’s subscription settings. We still accept your statement here.
  • Withdrawal is something else. Within 14 days of purchase you can instead withdraw from the contract and get your money back.
Type of cancellation

Ideally the address of your FLEXR account — then we can match the subscription right away. The confirmation of receipt goes to this address.

Without a date we cancel at the earliest possible date.

Cancellation received

Wording of your statement:


      

Save this page or take a screenshot — the wording with date and time is your evidence. The same details are sent to you by email.